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Inspiration Life Coaching Sessions 

 

​501-507-4442

​Herinspirationlove@gmail.com

​P.O. Box 5487

Hot Springs,

Arkansas 71909

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Privacy Policy

(Inspiration Life Coaching/ herinspirationcoaching.com)

**Effective date:** [10/01/2025]

This Privacy Policy explains how **Inspiration Life Coaching Therapy** (“we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit **https://www.herinspirationcoaching.com/**, book services, contact us, or otherwise interact with our website and services.

 1) Scope + Important Note (Coaching, Not Therapy)
Our services are **coaching only**. We do not provide medical or mental health treatment through this website. Please do **not** submit sensitive medical information (e.g., diagnoses, treatment records) through our forms, chat, email, or booking notes.

 2) Information We Collect
We may collect the following categories of information:

**A. Information you provide**
- Contact details (name, email, phone number)
- Booking details (appointment type, date/time, notes you choose to share)
- Communications (messages sent by phone, email, or through the website)
- Payment-related details needed to complete a transaction (handled by payment providers; see Section 5)

**B. Information collected automatically**
- Device and browser data (IP address, browser type, operating system)
- Usage data (pages viewed, clicks, referring/exit pages, approximate location)
- Cookies and similar technologies (see Section 7)

3) How We Use Your Information
We use information to:
- Provide and manage bookings, sessions, and customer support
- Communicate with you about appointments, changes, and service-related notices
- Improve our website, content, and offerings (including blog content performance)
- Maintain site security, prevent fraud, and enforce our terms/policies
- Comply with legal obligations

4) Booking, Cancellations, and Refund-Related Communications
If you book with us, we may use your contact information to send booking confirmations, reminders, and service messages.

**Cancellation/Refund timing (service policy):**
- Cancellations must be made **at least 48 hours in advance** to receive a refund.
- If your session is scheduled for **Monday**, cancellations must be made **at least 72 hours in advance** when scheduled by **phone or email**.

(Refund processing time and method may depend on the payment provider used.)

5) Payments (Wix, PayPal, Zelle)
Payments may be made through **Wix Payments**, **PayPal**, and **Zelle**.
- We do **not** store full payment card numbers on our servers.
- Payment transactions are processed by the provider you choose and are subject to that provider’s privacy practices and terms.

6) Sharing of Information
We may share information only as needed to operate our business, including with:
- **Wix** (website hosting, forms, bookings, and site features)
- **Payment providers** (Wix Payments, PayPal, Zelle) to process transactions
- **Video meeting providers** such as **Zoom** (to host online sessions)
- Service providers who help us run the site and business (e.g., email delivery, security, IT), under appropriate confidentiality obligations

We may also disclose information if required by law, to respond to lawful requests, or to protect rights, safety, and security.

7) Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep the site functioning
- Understand how visitors use the site and improve performance

You can control cookies through your browser settings. Disabling cookies may affect certain site features.

8) Email, Reminders, and Future Marketing
We may send **transactional** messages such as booking confirmations and reminders.  
If we begin sending **marketing** emails or newsletters in the future, we will provide an option to **opt out/unsubscribe** and may update this policy accordingly.

9) Who We Serve

(Female-Focused; No Minors)
Our services are designed primarily for the **female demographic**. We may also offer coaching for **couples** and occasional **group sessions** (e.g., seasonal/holiday sessions).

Our services are intended for **adults only**. We do **not** knowingly collect personal information from **minors**. If you believe a minor has provided information to us, contact us and we will take appropriate steps to delete it.

10) Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain records, resolve disputes, and comply with legal obligations.

11) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12) Your Choices and Rights
Depending on where you live, you may have rights to request access, correction, deletion, or information about how your data is used. You may also:
- Request we update or delete certain information (subject to legal/recordkeeping needs)
- Opt out of marketing communications (when offered)
- Control cookies via browser settings

13) Third-Party Links
Our site may include links to third-party websites or services (including social platforms). We are not responsible for the privacy practices of those third parties.

14) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” will reflect the latest version. Continued use of the site after changes means you accept the updated policy.

### 15) Contact Us
**Inspiration Life Coaching Therapy**  
Email: **herinspirationlove@gmail.com**  
Phone: **501-507-4222**

 

**Confidentiality** 

 

Information shared in sessions are COMPLETELY confidential except in cases where: 

- Client provides written consent to share information 

- Legal duty to report suspected child or elder abuse 

- Client poses imminent danger to self or others 

- Court order or legal subpoena requires disclosure 

- Client waives confidentiality in writing 

 

 **Informed Consent** 

 

**I understand and acknowledge:** 

- The faith-based nature of these coaching services 

- That this is coaching, not medical or psychiatric treatment 

- That I may discontinue services at any time 

- The limitations and scope of practice described above 

- That no guarantees of specific outcomes have been made 

- That I am responsible for my own decisions and actions 

 

**Client Signature**: _________________________________ **Date**: _________ 

 

**Counselor Signature**: _________________________________ **Date**: _________ 

​

 

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